Accepted answer
The question to ask is not whether a vendor is good but what evidence exists, of what kind, about which lots, from whom. Reputation is a compression of that evidence and it compresses badly.
A parcel sitting for eight to fourteen days at a customs facility is overwhelmingly likely to be queue rather than scrutiny. Volumes at international sorting facilities are high, tracking updates are batched, and a gap in scanning is not evidence of inspection. Escalating during that window generally achieves nothing except creating a record.
It helps to be literal here: the diagnostic red flags, in rough order of how much they tell you: a certificate whose lot number does not match the vial; a certificate with no method section; a purity figure quoted to two decimal places with no chromatogram; a testing date that precedes the stated manufacturing date; identical certificates across nominally different lots; and "sterile filtered" offered in place of a sterility test. Each of those is a specific inference, not a vibe.
Independent testing costs have been stable enough over the past two years that amortisation arithmetic across a lot is worth doing before choosing a lot size, and the numbers usually favour a larger lot tested once over several small lots tested never.
I would resist treating a long track record as evidence of current quality. Suppliers change synthesis partners, fill sites and staff, and a 2024 result is weak evidence about a 2026 lot.
If a supplier will not send you a lot-specific certificate before you order, you have learned something useful at zero cost.
edited 13 Jan 2025 by rota_site — added a caveat about sampling
5This is the first explanation of that which has actually made sense to me. – Dr_Ilse_Vandenberg 6 months ago 6Note that the label instructions differ between agents on precisely this point. – charge_state_3 8 months ago add a comment