Accepted answer
On the detail: the question to ask is not whether a vendor is good but what evidence exists, of what kind, about which lots, from whom. Reputation is a compression of that evidence and it compresses badly.
A parcel sitting for eight to fourteen days at a customs facility is overwhelmingly likely to be queue rather than scrutiny. Volumes at international sorting facilities are high, tracking updates are batched, and a gap in scanning is not evidence of inspection. Escalating during that window generally achieves nothing except creating a record.
Certificate red flags and what each implies
| Observation | Implication | How to check |
|---|
| Lot number not on the vial | Certificate cannot be tied to your material | Photograph vial and certificate together |
| No method section | The number is not reproducible | Request column, gradient, wavelength |
| Purity to two decimals, no chromatogram | False precision | Request the trace |
| Test date before manufacture date | Certificate belongs to a different lot | Compare dates |
| Identical figures across lots | One certificate reused | Compare two lots side by side |
| “Sterile filtered” with no sterility test | Process claim substituted for a result | Ask for the sterility report |
It helps to be literal here: the difference between a batch certificate and a vial certificate is a difference in what is being claimed. A batch certificate says "we tested some vials from this lot". A vial certificate says "we tested this vial". Neither is worthless; only one of them is about the object in your hand, and the gap between them is a sampling assumption nobody has quantified.
Independent testing costs have been stable enough over the past two years that amortisation arithmetic across a lot is worth doing before choosing a lot size, and the numbers usually favour a larger lot tested once over several small lots tested never.
Assume no recourse and plan accordingly. That assumption is both prudent and, in this context, accurate.
This should probably be in the site help pages rather than buried in an answer. – ilaria_bertone 8 months ago 2Good answer, but the confidence interval in the cited trial is wider than implied. – e_dziedzic 9 months ago add a comment