The honest answer is that the cold pack is doing much less than people think and that shipping lyophilised is what actually protects the material.
A pack that arrived hard tells you about the last day of transit only, since it will have melted and, if the ambient dropped, partially refrozen.
To be exact about it, anything shipped in solution is a different risk category, because hydrolysis and deamidation proceed in the aqueous phase and are strongly temperature-dependent.
Arrhenius kinetics predict approximately a doubling of degradation rate per ten-degree rise and are the standard basis for cold-chain design.
A cold pack tells you nothing about the eleven days before the last one.
A liquefied pack is expected. It is not evidence of a problem.
This should be linked from the help pages. – coldbox9 7 months ago I have kept vials both ways for a year and this matches what I saw. – lyoph_cake 6 months ago add a comment