The honest answer is that the cold pack is doing much less than people think and that shipping lyophilised is what actually protects the material.
Once the parcel arrives, the domestic leg is the controllable part: get it into the refrigerator promptly rather than leaving it in a warm hallway for a day.
Asking a supplier to hold a shipment during a heatwave is reasonable and the better ones agree; the cost is a week and the benefit is a shorter warm exposure for anything in solution.
Phase-change pack hold time is a function of mass, latent heat and insulation, and published figures for small parcels are on the order of one to two days.
Nothing here is medical advice, and research-use compounds are not approved for human use.
Solutions are a different question and deserve the worry the solids get.
edited 16 Dec 2024 by g_paskevicius — corrected a unit error in the worked example
4The doubling-per-ten-degrees rule is the part I did not know and now use constantly. – deamidation_watch 29 days ago add a comment