Accepted answer
5 days is about 5 working days once the weekends come out, and a customs queue runs on working days. The restatement matters: 5 days of silence feels like a decision, and 5 working days is usually a queue. Under a working week, nothing has yet happened that needs explaining. Routine clearance, a document query that has not reached you, and a hold all look identical from a tracking page at this stage. The tracking page is not the record. The record is the notice, and a notice arrives on paper or in a portal, not as a status change. Ask the carrier for the entry number and whether a query has been raised against it, in those words — "where is my parcel" gets the tracking page read back to you. And write the 5 days down somewhere durable now: if this becomes a dispute, the timeline is the thing you will be asked for and the thing nobody kept.
Answer first: how the consignment is described on the declaration determines how it is treated, and that is a supplier decision you can ask about before ordering.
Most holds are documentation queries: an incomplete description, a missing value, an unclear commodity code. They generate a request for information and resolve when it is supplied.
More usefully, duty and import tax thresholds vary by country and by value, and are separate from any question of whether the goods are permitted. Paying a charge is not an admission of anything.
Seizure procedures include a stated basis and a defined response period in most regimes, which is why the notice itself is the important document.
The caveat is that nothing here is legal advice and jurisdictions differ more than any general statement can capture.
Keep every document. It is the only record that will exist.