The honest answer is that a liquefied cold pack on arrival is expected rather than alarming.
Reported ranges from Chinese origins to western Europe cluster around nine to fourteen days with tracking, with inland origins adding a domestic leg and coastal ones sometimes beating the range.
In practice, a single-use temperature data logger costs a few pounds and converts speculation into a record. If the temperature history matters to you, buy one rather than arguing about packaging.
Solid-state stability of lyophilised peptides at ambient is well documented in formulation studies, with residual moisture as the dominant variable.
Ask for a hold during a heatwave. The better suppliers agree without being pushed.
edited 1 Apr 2025 by g_paskevicius — updated for the 2026 guidance change