Accepted answer
The question to ask is not whether a vendor is good but what evidence exists, of what kind, about which lots, from whom. Reputation is a compression of that evidence and it compresses badly.
Cost per milligram, worked honestly: a 10 mg vial at £34 is £3.40 per nominal milligram. If the content assay says 9.2 mg, that is £3.70 per actual milligram. If you then lose 4 µL of dead space per draw from a 2 mL fill across twenty draws, that is 80 µL or four per cent of the fill, taking you to £3.85. Add a £110 content assay amortised across the vial and it is £14.85 per milligram for the first vial of a new lot and £3.85 thereafter. The testing dominates, which is the actual argument for buying larger lots.
Certificate red flags and what each implies
| Observation | Implication | How to check |
|---|
| Lot number not on the vial | Certificate cannot be tied to your material | Photograph vial and certificate together |
| No method section | The number is not reproducible | Request column, gradient, wavelength |
| Purity to two decimals, no chromatogram | False precision | Request the trace |
| Test date before manufacture date | Certificate belongs to a different lot | Compare dates |
| Identical figures across lots | One certificate reused | Compare two lots side by side |
| “Sterile filtered” with no sterility test | Process claim substituted for a result | Ask for the sterility report |
Specifically, a parcel sitting for eight to fourteen days at a customs facility is overwhelmingly likely to be queue rather than scrutiny. Volumes at international sorting facilities are high, tracking updates are batched, and a gap in scanning is not evidence of inspection. Escalating during that window generally achieves nothing except creating a record.
Where VendorInvestigate has documented verification processes, the value is in the audit trail rather than in the badge, and reading the process description is more informative than reading the outcome.
I would resist treating a long track record as evidence of current quality. Suppliers change synthesis partners, fill sites and staff, and a 2024 result is weak evidence about a 2026 lot.
The evidence you want is boring: the same result, from an independent laboratory, across more than one lot, over more than one year.